About Evie love

With a reputation for timeless elegance & singular craftsmanship, Evie Love has curated a fine collection of vintage & antique jewellery coupled with some of the latest trends in modern design.

Started decades ago as a hobby in the heart of Sydney’s Northern Beaches, Evie Love now sits as a premium seller of fine jewellery.

Jewellery is our specialty, having searched the globe for some of the most beautiful, one-off pieces that are sure to carry on the joy of love to their new owners. We invite you to peruse our selection of fine jewellery. We look forward to sharing our expertise as we guide you in your search for the perfect ring.

We also have access to various Diamond Wholesalers in the Sydney CBD and we can offer you a bespoke designer service. Be sure to get in touch if there is a special piece that you have in mind but just cannot find. We are able to source the highest quality diamonds and stones which can be set in any design at affordable prices.

refund policy:

BUYING ONLINE CAN BE DAUNTING for some. We THEREFORE OFFER A 7 DAY MONEY BACK GUARANTEE on all items THAT ARE purchased online (FROM THE DATE YOU RECEIVE YOUR ITEM). THIS ENABLES THE BUYER TIME TO HAVE THE ITEM INDEPENDENTLY ASSESSED IF THEY REQUIRE. WE DO NOT OFFER REFUNDS FOR CHANGE OF MIND. DUE TO HYGIENE REASONS, WE CANNOT OFFER REFUNDS ON STUD EARRINGS OR ITEMS THAT ARE DESIGNED TO BE WORN IN THE BODY (IE ITEMS DESIGNED FOR PIERCINGS).

items must be returned in original condition at the expense of the buyer. A refund will be processed once the item has been received and inspected. There is no refund on items that have been inspected and tried in person BY THE BUYER. we ENCOURAGE THE BUYER TO COMPLETE any checks prior to purchase in this case. items MUST BE returned in THE BOX & IN original condition. items that have been worn, have been resized, have been removed from the setting or have been tampered with, or damaged in any way, WILL NOT BE ELIGIBLE FOR A REFUND.

FAULTS & DEFECTS POLICY:

We hand pick our jewellery, taking into account the quality and BEAUTY of each piece. WE WILL THEREFORE ASSIST within 30 days of purchase, SHOULD YOUR ITEM FAIL. we will ASSESS the piece and offer a repair, or a partial refund towards the cost of repair AT OUR DISCRETION. please contact us immediately SO WE CAN ASSIST YOU. we will not cover the cost of any repairs done BY A THIRD PARTY AND/OR PERFORMED WITHOUT OUR AGREEMENT IN WRITING.

process for returns:

the buyer must contact us within 7 days of receipt of their item TO request a refund. depending on the value of the item, the seller may request the buyer to post the item back with signature on delivery and provide the tracking number. for items over $2,500 the seller may arrange for courier collection and deduct the costs from the refund (AT a reduced ACCOUNT RATE). all expenses involved in returning an item are at the expense of the buyer UNLESS AN ALTERNATIVE AGREEMENT HAS BEEN MADE WITH THE SELLER.

Valuations:

A VALUATION CERTIFICATE IS INCLUDED WITH MOST OF OUR ITEMS AT OUR EXPENSE.  WE SEEK AN INDEPENDENT APPRAISAL OF OUR ITEMS TO BE SURE THAT THE STONES AND SETTINGS ARE GENUINE.  PLEASE BE AWARE THAT ASSESSMENT OF ITEMS CAN VARY FROM VALUER TO VALUER, SO THESE CERTIFICATES ARE PROVIDED ONLY AS A GUIDE.  IT IS IN A GENUINE EFFORT ON OUR PART TO PROVIDE DESCRIPTIONS AS ACCURATELY AS POSSIBLE.
VALUATIONS ARE DONE WHILE THE STONES ARE IN THE SETTING AND ARE THEREFORE SUBJECT TO ESTIMATION. CUSTOMERS ARE MORE THAN WELCOME TO SEEK THEIR OWN APPRAISAL WITHIN THE 7 DAY RETURN PERIOD.